Wednesday, February 08, 2006

Hardware Failure at JournalHome


Looks like all my entries from 9th November forward are lost and gone forever!!!

BUGGER!

This is what I got from JournalHome:

Journal Home has experienced a devastating hardware failure which left the Journal Home network in critical condition for 3 full days. In any event Journal Home worked hard to get its network back up and running in a timely manner.

Journal Home is back online (intermittently), but not back to normal...due to the hardware failure we have lost a massive amount of Journal Entries. It seems that any entries after 11/9/2005 have been corrupted and unrecoverable (the irony 11/9 - 9/11). But, we haven't given up, yet! We are still working hard to hopefully recover these Journal Entries. Though,
the evident truth reveals that this may be impossible.

I can understand the frustration and inconvenience this has been for you, though like any functioning website Journal Home is at the mercy of its digital service, hardware, and electrical equipment and devices, we are not exempt to failure. Even the largest companies (Google, Yahoo, Microsoft) all have there mishaps, hardware failures, and data losses. Do forgive my
candidness about this situation, this is not an excuse, but more so an explanation.

I do understand that for you Journal Home provided an outlet and in some cases it served as your website (more than just a blog). That is why I hope to restore Journal Home fully, but I cannot make any guarantees because corrupted data is sometimes unrecoverable, but rest assure that Journal Home is working hard to restore as much data as possible.

Besides, the lost of journal entries, Journal Home seems to be operating as normal, except for the occasional site up and down times which are happening due to behind the scenes maintenance and work that must take place in order to get the site back to a steady state.

If you are interested in knowing exactly what happened with Journal Home then please read further for more details otherwise, please do not let this mishap steer you away from Journal Home and its services. We have setup preventative maintenance methods to greatly reduce the chance of this happening in the future. Read further below:

Journal Home network and services went down Friday, Feb. 3, 2006 around 10:00 PM. A terrible storm was brewing in the area and lightning struck the power box which housed Journal Home network, this power outage not only affected Journal Home but others in the area which shared the power box. Journal Home had a power supply device in place to prevent such occurrence, but this strong burst of electricity must have overpowered the device and
simply took it out along with Journal Home network of servers. This crash caused Journal Home systems to perform a hard shutdown, which in return affected the hard drive and data backup unit.

Journal Home completely rebuilt the server and network by replacing the damaged hardware with new hardware. The Journal Home website was stored on a drive which was not affected by the outage therefore, the same Journal Home look and style was restored fully. The most corrupted data was the backup files and the database files, which is all of the Journal Home data
such as user login info, member profiles, journal entries, etc. To get this data back, Journal Home had to go through a complicated tedious process of restoring data piece by piece and weeding out the corrupted data. This was successfully done after a few hours of intricate work and detail. The only data which was not successfully restored were the journal entries, as
mentioned above. With there being well over 11,000 journal entries this made the task of restoring the damaged data even more difficult.


Comments:
Hey Jo, Might be an idea to leave a message on the Journal home link where to find you now....that is by going to your home page and coming in through latest entry. Hope that makes sense.
Hugs
Mummy
 
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